Customer Testimonials

Michael was awesome to work with. He was super knowledgeable about German cars, and I appreciated his honest and knowledge-based feedback when I asked him questions about the different make/models. It is refreshing to go car shopping and feel like they are helping to guide you based on your preferences instead of pushing an agenda just for a sale. Highly recommend- and also shout out to Jason as well who I've worked with in the past. They're both very smooth to work with. Definitely would recommend!

Great, kind people there. They were very honest and easy to work with. I highly recommend.

Buying a new car is a big decision, and we wanted to feel confident not only in the vehicle we chose but also in the people helping us through the process. Our experience at Alfa Romeo of San Jose exceeded our expectations, and we’re genuinely grateful to Omar, Jason, and Anil for making it such a positive experience for both my partner and me. Our experience began with Jason, the general manager, over the phone. He was professional, straightforward, and easy to communicate with. He confirmed the car was available, scheduled our appointment, followed up with a text confirmation, ... Read More

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Google - Oct 25, 2026

Buying a new car is a big decision, and we wanted to feel confident not only in the vehicle we chose but also in the people helping us through the process. Our experience at Alfa Romeo of San Jose exceeded our expectations, and we’re genuinely grateful to Omar, Jason, and Anil for making it such a positive experience for both my partner and me. Our experience began with Jason, the general manager, over the phone. He was professional, straightforward, and easy to communicate with. He confirmed the car was available, scheduled our appointment, followed up with a text confirmation, and recommended Omar as the expert who would assist us. We appreciated the clear communication and welcoming first impression. Omar was wonderful to work with from the moment we arrived through the test drive and final purchase. He was knowledgeable, personable, and attentive to both of us, making sure we each had the opportunity to experience the car and feel included in the decision. He patiently answered our questions about the vehicle, warranties, and purchasing process, and worked with us to explore options for a deal we felt good about. We never felt pressured or rushed. Omar stayed with us throughout the process and made sure our new car was thoroughly cleaned and detailed before we drove away. His thoughtfulness and attention to detail truly stood out. Jason was just as friendly and thorough in person, helping verify our information and process the paperwork. Anil, the finance manager, made the final step equally positive. Despite it being late in the evening, he patiently walked us through each section of the contract, pointed out important details, and gave us plenty of time to read everything without feeling rushed. We appreciated his transparency and the care he took to ensure we understood what we were signing. What stood out most was how all three treated us with genuine respect, patience, and consideration. They communicated clearly, made sure we both felt heard, and took the stress out of what can sometimes be an intimidating process. We never felt like we were just another sale, and that personal touch made all the difference. To Omar, Jason, and Anil: thank you for making this such a great experience! We drove away in our brand-new car feeling excited, confident, and happy with our decision. We truly appreciate the time and care each of you put into helping us. We would absolutely recommend Alfa Romeo of San Jose to anyone looking for a dealership where the people genuinely make a difference. We would gladly return for our future automotive needs!

I really appreciated how easy everything felt at Alfa Romeo Of San Jose. The selection was impressive, the pricing was clear, and the team was informative and honest without being pushy. I came from out of town to get a special car and Kevin and Jason made it easy by preparing everything for my arrival. The car was as presented online and it was a great experience.

I recently purchased a used Honda from Alfa Romeo and the entire process was great. The sales team, specifically Antonio and Omar, were patient, kind, and welcoming. They weren't pushy, or overbearing like some dealerships tend to be. They didn't make me feel like I was just a number to close. I was always taught to get a second opinion and they had no problem taking the car to my mechanic for a pre purchase inspection before I decided to sign. I am very happy with my purchase at this location and I highly recommend them.

We had to come a long way to do business with San Jose Alfa Romeo but we're happy we did. Kevin was helpful and straightforward to work with. He made the experience easy and fun. We are super happy with our new car purchase. Shout out to Samad too. You seemed interested in making sure we had everything we needed.

I really liked the selection and pricing at Alfa Romeo of San Jose. The team was informative, honest, and provided excellent service. Everything felt easy and well handled without any need to micromanage.

I had a fantastic experience buying a car here. It’s a small team but everyone is willing to help you out. My sales person was Zavala he was great and got me a good deal.

Traded in my 2017 Giulia and purchased a new Stelvio. I worked with Antonio and Jason. They were excellent to work with, answered all my questions. Love the new car. Alfas drive beautifully.

Our visit to Alfa Romeo of San Jose was exceptional! Kevin and the team were knowledgeable and friendly with a very low-pressure attitude. We will definitely keep them in mind for our next luxury car purchase.

Pricing, communications, was off top notch, very helpful, would definitely recommend anyone trying to look for a car, Micheal was very helpful and even provided a small lesson on driving manual and really went out of his way for us.

Had a nice experience purchasing a used gr86 at Alfa Romeo of SJ. Staff were very knowledgeable and real enthusiasts who wanted the best for their customers. Shout outs to Michael for teaching me drive manual up and out from automatic 🙌

I almost went with another Alfa Romeo dealer near me, but I am glad I chose Alfa Romeo San Jose. The service was friendly, professional, and efficient, and I really appreciated how easy the whole experience felt. Antonio was super helpful!

Kevin and the entire team were so kind and supportive through the buying process. You really know you're among people who love and appreciate great driving experiences and unique, special cars. I would absolutely recommend this team, they were wonderful to work with!

Had a really good experience with Michael. He treated me very well and was always helpful throughout the process. The negotiation was good, pricing was transparent, and everything was explained clearly. No pressure or anything frustrating. Overall, everything went smoothly and I’m very happy with the experience. Definitely recommend Michael!

Omar was amazing in answering all queries and guiding us for the best options. Including all the finance options available. Overall a good experience.

⭐⭐⭐⭐⭐ Had a fantastic experience buying my Alfa Romeo! Michael made the entire process smooth, comfortable, and genuinely enjoyable. He took the time to answer all my questions and made sure I understood everything before making my decision. Really appreciate the professionalism, honesty, from start to finish. I’m absolutely loving my new car and couldn’t be happier with the experience at the San Jose showroom. Highly recommend!

Had a wonderful experience . The entire process was smooth, and professional. Special shoutout to Micheal who helped us with the entire process.

I was here with a friend who was looking at a Giulia, and we had a great experience. Michael, our sales associate, and Jason, the manager, were both very friendly, knowledgeable, and thorough. They took the time to answer all of our questions without making us feel rushed. Overall, it was a very positive and pleasant experience.

Kevin was awesome! Smoothest lease return ever! I highly recommend this dealership. Thank you Kevin so much.

Our experience with this dealership was fantastic from start to finish. Michael was extremely professional, knowledgeable, and easy to work with. He took the time to understand exactly what we were looking for and ultimately put together a deal that worked perfectly for us. Antonio was also fantastic and did an excellent job walking us through the vehicle and making sure we understood all of its features. Overall, this was one of the best car-buying experiences we’ve ever had. Highly recommend the team here!

Jason and Kevin were amazing. I appreciate the top-notch customer service if you’re in the need for any Car purchasing please ask for one of them you won’t regret it. I bought my Tesla X plaid here beautiful condition cleaned up and ready to go no complaints

10/10 experience with Antonio as my salesman for a used Alfa Romeo purchase. Also had great interactions with sales and financial managers, Jason and John. This dealership is honest, goes the extra mile, and they are petrolheads. Will buy from them again.

I purchased a used car from Alfa Romeo of San Jose. Everything happened as planned with no surprises. I am confident I paid a fair price for the vehicle after talking to many other dealers and services such as CarMax. I worked with Anthony who was attentive and friendly. This dealership made things go smoothly: I was able to test drive the car(s) easily, the car was given an extra cleaning while we processed the paperwork. I didn't plan to trade-in my previous vehicle, but the sales manager made it easy to do so. I decided it was ... Read More

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Google - Aug 31, 2026

I purchased a used car from Alfa Romeo of San Jose. Everything happened as planned with no surprises. I am confident I paid a fair price for the vehicle after talking to many other dealers and services such as CarMax. I worked with Anthony who was attentive and friendly. This dealership made things go smoothly: I was able to test drive the car(s) easily, the car was given an extra cleaning while we processed the paperwork. I didn't plan to trade-in my previous vehicle, but the sales manager made it easy to do so. I decided it was worth not having to park the extra car for the next weeks or months until I was able to sell it myself. I highly recommend Alfa Romeo of San Jose!

This is the very best and finest dealer for my vehicle purchase experience. Various selections of the high quality cars and best customer services guaranteed, especially by Kevin and Jason. You can make a far much better deals here rather than a regional chain dealer. If you are looking for a superb quality preowned vehicle, this is the place to go. I strongly recommend it.

Kevin was very welcoming and accommodating! I had a great test drive experience.

I had such a great experience here with our salesman, Kevin! We came in on Sunday and were already able to leave with my car the very next day. The entire process was super smooth, and they were reliable and upfront with us about everything from the beginning. Kevin was also great about keeping us in the loop through email whenever there were any updates, which made the whole process so much easier. The manager was also very welcoming and kind! Overall, we had such a positive experience. If you’re looking to purchase a car, I would 100% recommend coming ... Read More

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Google - Aug 26, 2026

I had such a great experience here with our salesman, Kevin! We came in on Sunday and were already able to leave with my car the very next day. The entire process was super smooth, and they were reliable and upfront with us about everything from the beginning. Kevin was also great about keeping us in the loop through email whenever there were any updates, which made the whole process so much easier. The manager was also very welcoming and kind! Overall, we had such a positive experience. If you’re looking to purchase a car, I would 100% recommend coming here!

Kevin reached out to me on Facebook Marketplace where I was trying to sell my car. Ended up selling my car here instead. Overall, the experience was good and the staff were very professional. The whole process took an hour.

Antonio and Kevin was polite, kind, and helpful from start to finish. He addressed all of my concerns, made everything clear, and went above and beyond to find the perfect car for me. I’m truly grateful for all his help. I feel like I found the car I was meant to have. Thank you so much!

Great shopping experience with Kevin!

Quickest, but still very helpful during the process, car purchase transaction ever!! Antonio and Michael knew I wanted to be in and out so they did everything to make that happen. Will be back when I need another car!!

Great experience with Kevin. The staff were friendly and the test dive experience was great. Both informative and patient

Michael helped me purchasing a 2020 M340i. He was very informative, polite and straightforward. Made the process super simple and made me feel welcome. Also recommended some awesome ribs nearby. If you're buying, look for Michael.

Look for Kevin! He as absolutely amazing! Patient, Knowledgeable and accomodating.

I’m very pleased with the way they do business. I bought my first Porsche from them (preowned 718 Cayman), and the quality has been phenomenal. They don’t pressure you to make a decision; they let you test drive and give you all the information you need, and then let you decide whether you’d like to make a purchase. They don’t play games with the price; their pricing is transparent as they don’t have ridiculous add ons that some other dealerships have. I had been in their dealership on and off for 5 weeks until I found the ... Read More

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Google - Aug 12, 2026

I’m very pleased with the way they do business. I bought my first Porsche from them (preowned 718 Cayman), and the quality has been phenomenal. They don’t pressure you to make a decision; they let you test drive and give you all the information you need, and then let you decide whether you’d like to make a purchase. They don’t play games with the price; their pricing is transparent as they don’t have ridiculous add ons that some other dealerships have. I had been in their dealership on and off for 5 weeks until I found the right car, and the process to close the purchase was smooth. Would highly recommend this dealership to anyone looking for preowned performance cars. Specifically want to shoutout Antonio and Jason who both worked with me for 5 weeks to find the car that I wanted!

Alfa Romeo of San Jose has restored my faith in working with car dealerships online. Kevin and Jason went above and beyond to make sure I was able to purchase my Alfa Romeo Stelvio Quadrifoglio NRING. Kevin and Jason, with the addition of Sebastian made sure all the paperwork was completed for a smooth transaction. The level of honesty and attention given to the customer by Kevin, Jason and Sebastian are unmatched in today's online auto market.

I went for the test drive of Panamera. Kevin was great in sharing the info about the car

Great working with Kevin!

Great service from Kevin, very knowledgeable about all the cars for sale, and provided a great experience! Recommend visiting, they have a lot of great cars to check out

Honestly one of the better dealership experiences I've had. Thanks to Jason and Kevin, they were both extremely helpful and honest. Jason was super honest about everything and Kevin was willing to show me every car I had questions about and he went above and beyond. I had previously visited them earlier this year to inquire a Lexus LC500. Didn't go through with the purchase as I felt I was not ready enough but I did recently trade in a car for something they had in their lot. The second experience was just as good if not better ... Read More

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Google - Aug 5, 2026

Honestly one of the better dealership experiences I've had. Thanks to Jason and Kevin, they were both extremely helpful and honest. Jason was super honest about everything and Kevin was willing to show me every car I had questions about and he went above and beyond. I had previously visited them earlier this year to inquire a Lexus LC500. Didn't go through with the purchase as I felt I was not ready enough but I did recently trade in a car for something they had in their lot. The second experience was just as good if not better than the first time I met them. Great people great dealership. Thank you guys once again. Couldn't recommend them more.

I recently purchased a vehicle from Alfa Romeo of San Jose, and the experience exceeded my expectations. Even though I wasn’t buying an Alfa Romeo, I was treated with genuine respect and made to feel like a valued customer throughout the entire process. What impressed me most was how authentic the team was. They weren’t pushy or fake—it was clear they truly enjoy what they do and genuinely care about their customers. The process was smooth, professional, and enjoyable from start to finish. I highly recommend Alfa Romeo of San Jose for anyone looking for an honest ... Read More

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Google - Aug 5, 2026

I recently purchased a vehicle from Alfa Romeo of San Jose, and the experience exceeded my expectations. Even though I wasn’t buying an Alfa Romeo, I was treated with genuine respect and made to feel like a valued customer throughout the entire process. What impressed me most was how authentic the team was. They weren’t pushy or fake—it was clear they truly enjoy what they do and genuinely care about their customers. The process was smooth, professional, and enjoyable from start to finish. I highly recommend Alfa Romeo of San Jose for anyone looking for an honest and customer-focused car-buying experience. Thank you to Kevin, Antonio, and Jason! We appreciate you all.

3 things I loved: 1) Huge selection of cars, from sports models to everyday sedans, 2) Transparent and competitive pricing that felt fair, 3) Honest and informative staff who answered all my questions. I visited Alfa Romeo San Jose looking for a used Lucid Air GT and left impressed. The dealership made the whole process easy and enjoyable. THANKS

Drove 2 hours, in to check out a car I’ve been inquiring about for a while the vehicle in question(Mitsubishi 3000gt base) I had done my research, I was led to believe they “put lots of money to get it ready for sale” they had it marked up by thousands more than fair value, which led me to believe it wasn’t in need of fixing. it sat since late may, 80k miles and vague service history. We went and saw it, the doors wouldn’t open, the open door chime wouldn’t stop, there was rust inside the ... Read More

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Google - Aug 2, 2026

Drove 2 hours, in to check out a car I’ve been inquiring about for a while the vehicle in question(Mitsubishi 3000gt base) I had done my research, I was led to believe they “put lots of money to get it ready for sale” they had it marked up by thousands more than fair value, which led me to believe it wasn’t in need of fixing. it sat since late may, 80k miles and vague service history. We went and saw it, the doors wouldn’t open, the open door chime wouldn’t stop, there was rust inside the lining of the door frame and ants scattering out of the trunk, paint was faded, rims were dirty and tires were balding. I respectfully addressed these issues and I’m redirected to the GM who was dismissive, rude and stated that it was a “project car” and they wouldn’t budge on price calling it a “classic”, i was taken on a test drive and it wouldn’t stop beeping, the car stalled numerous times and smelled terrible. They then led me out of the dealership and did not apologize for the misunderstanding. My father is a GM and I remember the gm speaking about it going to auction so I called the next day asking if it’s going to wholesale auction hoping me and my dad could bid on it, he got very rude and said “why in the world would I do that”, “it doesn’t make sense” in a rude voice, he then hung up. Very unprofessional very rude, I don’t recommend anyone near this dealership whatsoever.

Alfa Romeo San Jose gave me a great experience, and took care of me the whole way along getting my favorite car I've ever owned.

The service at the Alfa Romeo service center was quick and professional, and I felt confident that I was getting a great deal on a quality car. Highly recommend this Alfa Romeo dealer. Antonio was super helpful and thorough in helping us get a dream car

The quick service and felt confident buying from Alfa Romeo San Jose. Would definitely come back again because of the pricing. Shout out to Antonio!

I've been bringing my Giulia here for service since they opened for business. The team is professional, friendly, and reliable. When it came time to sell, they gave me a solid price without any runaround or typical dealership games. Couldn't ask for a smoother transaction!

I walked into Alfa Romeo of San Jose not sure what to expect, but the staff at the Alfa Romeo service center were friendly and took care of my car quickly. They explained everything clearly, answered my questions about the car I was purchasing, stayed beyond closing hours to assist me, and even got the car detailed for me before I drove it off the lot. Kevin was extremely helpful throughout the entire process.

I had a great experience at Alfa Romeo of San Jose. The staff was extremely friendly and helpful through the whole process, especially Jason and Michael. They made the purchase experience amazing. Highly recommend them.

Jason and Kevin were awesome and made my lease return so smooth. If I were to lease and buy again, I would come here in a heartbeat.

Was set on a car & they did the most trying to talk down on the car I was attempting to purchase because of it being an EV! Tons of other dealerships in the Bay! EDIT/RESPONSE: this is them clearly supporting 1/3 of their inventory.

"I recently purchased a used Honda Odyssey from this dealership, and unfortunately my experience after the sale was disappointing. The day after buying the vehicle, I noticed the gas door was not working and there was a rattling noise coming from the driver's door. I brought the van in right away, and while the staff asked me to return it for repairs, the process was not very smooth. My vehicle ended up being in their care for about a 2 week. I initially asked for a loaner vehicle and was told they needed to check availability, but I didn'... Read More

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Google - Apr 9, 2026

"I recently purchased a used Honda Odyssey from this dealership, and unfortunately my experience after the sale was disappointing. The day after buying the vehicle, I noticed the gas door was not working and there was a rattling noise coming from the driver's door. I brought the van in right away, and while the staff asked me to return it for repairs, the process was not very smooth. My vehicle ended up being in their care for about a 2 week. I initially asked for a loaner vehicle and was told they needed to check availability, but I didn't receive one until I followed up myself and requested a rental. Communication throughout the process was limited, and I often had to reach out for updates rather than being kept informed. In the end, the gas door issue was fixed, but the rattling noise in the driver's door was not resolved. Overall, I feel the situation could have been handled better with clearer communication and more thorough repairs. I hope they can improve their follow-up and attention to detail for future customers." One thing I didn’t like was the text I know I was not for me to see but got it that I would leave a review

I inquired about a feature of a car and was hoping for a quick, helpful response. Unfortunately, the sales manager came across as very rude and condescending throughout the conversation. When I asked about a specific feature, I was told things like, “If the car had it, we would list it,” and “You’re not the only one looking for this—so many people are asking for the same thing.” He then even ending the call with, “I’m just stating facts.” This interaction felt unnecessarily disrespectful. As a potential customer, I expected basic courtesy and professionalism when asking a ... Read More

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Google - Apr 1, 2026

I inquired about a feature of a car and was hoping for a quick, helpful response. Unfortunately, the sales manager came across as very rude and condescending throughout the conversation. When I asked about a specific feature, I was told things like, “If the car had it, we would list it,” and “You’re not the only one looking for this—so many people are asking for the same thing.” He then even ending the call with, “I’m just stating facts.” This interaction felt unnecessarily disrespectful. As a potential customer, I expected basic courtesy and professionalism when asking a reasonable question. I sincerely hope this was just someone having a bad day and not a reflection of how customers are usually treated. I hope you have better days sales manager.

Skip skip / poor customer service

Terrible to do business with. Ended up buying the same car for thousands Less on another lot. Very stiff and unwilling to negotiate with customers. I recommend looking elsewhere

I had my Alfa serviced at SJ Alfa Romeo in December 2024, and it has been nothing but a headache since. The service advisor, Eric Cornellius, confidently told me my service qualified for rental reimbursement. Based on his assurance, I rented a car while mine was in their shop. I submitted my receipts on January 10, 2025. It’s now nine months later—still no reimbursement. Why make promises you clearly have no intention of keeping? If rental reimbursement isn’t real, don’t mislead your customers just to close the service ticket. I’d have made very different choices had I been ... Read More

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Google - Aug 18, 2025

I had my Alfa serviced at SJ Alfa Romeo in December 2024, and it has been nothing but a headache since. The service advisor, Eric Cornellius, confidently told me my service qualified for rental reimbursement. Based on his assurance, I rented a car while mine was in their shop. I submitted my receipts on January 10, 2025. It’s now nine months later—still no reimbursement. Why make promises you clearly have no intention of keeping? If rental reimbursement isn’t real, don’t mislead your customers just to close the service ticket. I’d have made very different choices had I been told the truth up front. This experience has shown me that this dealership values lip service over integrity. If you’re considering bringing your car here, think twice—because if they’ll lie about something as straightforward as rental reimbursement, what else are they not being honest about?

The service department seems consistently understaffed, leading to frustrating wait times for appointments and repairs. Communication often lacks, leaving customers uninformed about the status of their vehicles or unexpected charges. Moreover, the quality of the work completed has been reported as subpar, with issues often unresolved. Ultimately, the dealership's apparent disregard for customer satisfaction is deeply concerning.

Do not come to buy used car. We did the mistake and regret it. We went to this dealer to look for used car. The Asian guy was so "out of the world" comparing his dealer to others. We thought he was just a little look down on us. Anyway, long story short, we came back an hour later as we thought the price is better than the other dealer... we asked another sell person to serve us. All went well and we paid cash. The attitude of the first Asian (I think he is the manager) male ... Read More

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Google - Apr 3, 2025

Do not come to buy used car. We did the mistake and regret it. We went to this dealer to look for used car. The Asian guy was so "out of the world" comparing his dealer to others. We thought he was just a little look down on us. Anyway, long story short, we came back an hour later as we thought the price is better than the other dealer... we asked another sell person to serve us. All went well and we paid cash. The attitude of the first Asian (I think he is the manager) male was better because he knew we were not playing around and had money to buy the car. All went well until sign in. They said we had to wait an hr or two as there is a person ahead of us. Fine, then we said we will come back in an hr to do the paper work as my kids were very hungry. After we sat down in a restaurant, the dealer called us and said they are ready for us. Fine, I don't want people to wait for us so I decided to leave while my other family members have dinner. When we got there, we still had to wait 15 mins for them to do their stuff... we signed the paper. He hanged me the key, which is only one key. He said it's nothing he can do because that is what he got. Well, I didn't expect that and it was not disclosed. Fine! Then I had to drive back to the restaurant to pick up my family, left the car at dealer. When we drove back, the gas was empty. We had to look for gas station. I emailed the sell person next morning, he said they only fill out tank when it is new car.... What a disappointment... I never heard the dealer only fill out tank to new cars. I felt the dealer is very dishonest, and regrets to buy this car for this type of services. Not disclosed everything and left us the car without much service- basically got our money and bye, you are on your own!

I service my 2024 Giulia QV here through Oscar. The team is very accommodating and go above and beyond to take care of me. 10000% recommend anyone to service their Alfa Romeo here! So glad a service center opened up near me, let alone being an amazing one! Next time you service your Alfa Romeo, ask for Oscar! UPDATE: AUGUST 2025 The service department is dwindling in terms of customer service. It seems Oscar had left (at least before I relocated), the service manager, Eric, is barely in the office, the service advisors barely pick up their phones, and the lack of experience ... Read More

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Google - Feb 20, 2025

I service my 2024 Giulia QV here through Oscar. The team is very accommodating and go above and beyond to take care of me. 10000% recommend anyone to service their Alfa Romeo here! So glad a service center opened up near me, let alone being an amazing one! Next time you service your Alfa Romeo, ask for Oscar! UPDATE: AUGUST 2025 The service department is dwindling in terms of customer service. It seems Oscar had left (at least before I relocated), the service manager, Eric, is barely in the office, the service advisors barely pick up their phones, and the lack of experience of the technicians are starting to show in the more extensive work. I had my QV there for extensive work and they messed up a couple of things during the work. However, they were accommodating and prioritized my car when those problems arose from their work, and they were generally pretty good about it. However, the straw that broke the camel’s back was when I wanted them to look at the braking system. They looked at it and I paid the $300 diagnostic fee, they cleaned my brake hub, and the juddering was not resolved. I was OK with that as they tried, but then when I took another look at my brakes, I saw that my piston dust boots were melted. Even though the piston dust boots weren’t likely the problem, it makes me second guess how closely they are inspecting the brakes, and therefore the quality of their work (especially given the mess ups in the past during the more extensive work). I brought it up to the new/interim service adviser, Dave, and the service manager, Eric, and they told me that they missed it during the inspection and rudely told me that they’re not going to fully/partially refund the diagnostic fee. Felt like a slap in the face given my extensive past experience with them, especially my positive experience with Oscar. I believe the service department has a lot of potential to improve, especially given how positive the experience was in January when they opened. If they don’t start improving now, I worry how they’ll fair in the future.

Having owned 20 plus Alfa Romeos, yesterday was the third time I've been in the dealership in the last three weeks. This time with my wife. We walked around, looked at cars, went in and looked right at sales people and no one approached us. I had same experience twice before. First time fellow with customers, said go in and someone would help. Sales people in office and looked at me and kept talking. Seems same as previous dealership. Not good.

I hardly ever write negative reviews and I certainly didn’t want to write this one. But I purchased an 88 Grand Wagoneer from Brian here and after having to work with 3 different people, a dozen phone calls finally received the truck. They did the interior front seats for us for additional charge, which was nice but when we received the Jeep I made a list of items that were missing or wrong that was a page long. It was supposed to be a clean classic example as per their ad of a Grand Wagoneer. Not even close. What I received ... Read More

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Google - Feb 4, 2023

I hardly ever write negative reviews and I certainly didn’t want to write this one. But I purchased an 88 Grand Wagoneer from Brian here and after having to work with 3 different people, a dozen phone calls finally received the truck. They did the interior front seats for us for additional charge, which was nice but when we received the Jeep I made a list of items that were missing or wrong that was a page long. It was supposed to be a clean classic example as per their ad of a Grand Wagoneer. Not even close. What I received a truck whose power door locks didn’t work, missing dome light, missing armrest on the passenger side, radio didn’t work, headliner coming down, transmission needs a rebuild, low engine compression, air vent hanging down, ac didn’t work, temp slider locked and wouldn’t budge and on and on. I put everything in writing and gave them every opportunity to respond and heard nothing back. Not good. Next step is an attorney. Would never have purchased the vehicle from these guys if I knew all of the above. Be careful and have the vehicle checked out. It’s a shame. I liked Brian but horrible experience.

Dealer committed to buying my car. Said “consider it sold”. Rushed me to make it happen before New Years saying they wanted it as a New Years gift. Then after I did my part they backed out putting me in a bad possession with the car I’m buy as I’m a man of my word. Do not do business here unless you want games.

Absolutely horrible experience today over at this shop. At first I was greeted by a polite gentleman at the front door who kindly walked me outside to check out my car. Everything was fine and dandy But kept me waiting too long and ended up taking another phone call inside and leaving me outside hanging for about 25 minutes. I walked back inside unsure what happened and he was on the phone and apologized. But Then directed me to this older man named Frank who was supposed to help me. The plan was to take me and my car down to ... Read More

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Google - Jun 19, 2018

Absolutely horrible experience today over at this shop. At first I was greeted by a polite gentleman at the front door who kindly walked me outside to check out my car. Everything was fine and dandy But kept me waiting too long and ended up taking another phone call inside and leaving me outside hanging for about 25 minutes. I walked back inside unsure what happened and he was on the phone and apologized. But Then directed me to this older man named Frank who was supposed to help me. The plan was to take me and my car down to see a man by the name of Ray who Would give me an offer for my car. So Frank gets into my car and right from the get go Starts talking to me in this very rude tone of voice. He began asking me questions like do you have all the original paperwork is it all original etc etc. At first I was a little bit thrown off by the tone of his voice but I could tell by his tone and his body language that he was just being straight up rude and insensitive. I don't like to jump to conclusions so I gave the man the benefit of the doubt and we drove down to the Toyota dealership where we were supposed to meet someone named ray. Not surprisingly though ray was unavailable and we spent all that time for nothing. Apparently he was 'on lunch'. I'm not sure who is behind the operations as far as customer service and management but it makes sense to just take a few pictures of my car and send it over to ray and just take my phone number and call me with an offer instead of driving around with someone as unprofessional as Frank. ( That's what Frank ended up doing any ways) not to mention I wasted a bunch of time. Unfortunately I will never do business here and I don't recommend anyone else do so because clearly they have problems from the ground level that only tells you that the highest position they probably behave the same and exude similar characteristics. A big double thumbs down for this shop. Despite having cool classic american muscle cars, I wouldn't go here.